These Terms and Conditions apply to all consumer transactions and are believed to comply with all relevant statutory regulations in effect at the time of publication.
About Amp Clamp UK
This website is operated by Amp Clamp UK. Amp Clamp UK trades from 33 Sandringham Drive, Louth, Lincolnshire, LN11 0JE.
The best way to contact us is via our contact form on this website.
Buying from Amp Clamp UK
When placing an order you are making an offer to purchase goods from Amp Clamp UK. After submitting your order we will e-mail you confirming that we have received your order. Following this, when your order has been processed, we will contact you via email to say that your order has been completed. Your order will then be sent in the next available postage service.
Orders are subject to acceptance by Amp Clamp UK. Unless otherwise specified, products listed as available via the website are understood to be in stock and are available for dispatch. In the unlikely event that goods are unavailable or there has been an error, we will contact you to either revise or cancel your order. We will never substitute goods without your permission.
If you wish to cancel or change your order we may be able to cancel it before it has been packed and dispatched. After dispatch orders may be returned and cancelled under our 14-Day Money-Back Guarantee.
After your order has been accepted you (the buyer) and Amp Clamp UK (the seller) are considered to have formed a contractual agreement with both parties being bound by contract and these terms & conditions.
Payment is due within 5 working days of your order. Amp Clamp UK reserve the right to cancel unpaid orders or make stock available to other customers until payment is received.
Goods remain the property of Amp Clamp UK until payment is received in full.
Our PayPal portal also allows payment via Credit Card or Debit Card even if you do not have a PayPal account. If you have a PayPal account you can also use it to pay with funds in your PayPal or bank account.
Amp Clamp UK is not registered with VAT, so the prices you see on the website are not subject to VAT.
Discount Codes and Coupons
All coupons, volume discounts, vouchers or other benefits and incentives offered byAmp Clamp UK for use on ampclamp.co.uk are only valid on this website and cannot be used for purchases placed via other websites or sales channels.
Use ofAmp Clamp UK Discount Coupons and Codes are subject to the following conditions:-
- Discount codes showing an expiry date or period are time-limited offers and are only valid for the period specified.
- Discount codes have no cash equivalent and can only redeemed for the benefit specified with the code.
- Discounts are only valid for purchases made via this website cannot be redeemed via other channels, websites or outlets.
- Benefits are non-transferable and can only be used by the person to whom they were issued or persons who meet the qualifying conditions of the promotion.
- Only one discount code may be used per order.
Amp Clamp UK aims to dispatch orders within one working day (Monday to Friday, excluding public holidays).
Delivery times, service levels and guarantees will differ depending on the delivery service chosen. More information regarding delivery services and expected delivery timescales can be found on the Delivery page. Customers should check delivery information carefully and choose a delivery service most appropriate for their needs. Amp Clamp UK are unable to accept liability for delivery performance issues where customer demands differ from the service level offered by their choice of delivery service.
Amp Clamp UK may attempt to comply with requests entered via the message box when placing an order but compliance is not guaranteed. Notes are for informational use only and should not be considered to be contractual and cannot be used to amend these terms and conditions unless otherwise agreed in writing prior to sale.
Express delivery by Royal Mail requires a signature on delivery. Amp Clamp UK or the carrier will not accept liability for loss, damage or shortages if packages are left unattended at the customers’ request.
Deliveries sent by courier can normally be tracked and may require a signature on delivery. If you are unable to check the goods on delivery please note the parcel was “UNCHECKED” when signing for them.
Any damages, errors or shortages in transit must be reported to Amp Clamp UK within 24 hours of delivery.
Packages showing indication of damage, tampering or you suspect may have been opened before delivery must be checked thoroughly BEFORE accepting or signing, noting any damaged or missing items to the delivery driver and on the delivery documentation. If you are unable to inspect the package before signing the delivery must be rejected. Contact us to report the problem as soon as possible, within no longer than 24 hours.
You must notify us if your goods have not been delivered within one week of the expected delivery date or the maximum delivery times quoted above so we can trace the parcel or make a claim against the carriers.
The choice of replacement where available or refund may be offered as the discretion of Amp Clamp UK.
14-Day Money-Back Guarantee
Our 14-Day Money-Back Guarantee is intended to give you peace of mind when buying online from us. It also includes your statutory right to cancel your order provided by the Distance Selling Regulations.
If you change your mind or are less than 100% satisfied with your order you have a right to cancel and to return goods to us for a full refund within 14 days.
Unless the goods are faulty or were supplied in error you must return goods to us at your own expense.
You are responsible for taking reasonable care of the goods and ensuring they are returned to us safely. If you do not take reasonable care of the goods and they are returned to us used, damaged, not in the condition supplied or without the original packaging, manuals or parts you may be liable for use or the reduction in value.
If you wish to return goods you should contact us via our contact form and we will provide a returns number and instructions. If you are cancelling your order under the Distance Selling Regulations there is no obligation to obtain a returns a number or use a returns form but doing so will help us to identify and process your return quickly and avoid any delays.
We recommend using a tracked and insured delivery service to return goods to us.
If you do not return goods to us we may arrange for their collection. You must make them available for collection and we may charge for the cost of recovering the goods.
If you advise us you wish to cancel before your order is processed we may be able to cancel it before it is dispatched, avoiding the need for you to return it to us.
We aim to process most returns within two working days of receipt but may take longer during busy periods. If you are returning goods for a refund your money will be refunded, including the original postage charges, within 30 days.
This guarantee does not affect your statutory rights. If the goods supplied were defective, damaged, not as described or we supplied the wrong items you may still have the right to return goods for replacement, repair or refund in addition to your rights under this guarantee.
The following items are NOT covered by this guarantee or your right to cancel:-
- Goods which have been personalised or made to the customers specifications.
Amp Clamp UK guarantee all products to be free of material defects or manufacturing faults for 12 months from the date of purchase.
In the unlikely event of any product supplied by Amp Clamp UK being found to be defective or faulty you may be entitled to reject them and return them to us for a refund if reported to us within a reasonable time, usually considered to be 30 days from delivery.
Where a fault or defect is found or reported after a reasonable amount of time you may still be entitled to a repair or, if repair is not cost effective or cannot be provided within a reasonable time, Amp Clamp UK may offer a replacement, part or full refund and/or compensation.
Reasonable wear and tear will be allowed for but inappropriate, unreasonable or use of products for a purpose which they are not intended are not covered by the guarantee. Misuse, mishandling or inappropriate storage, or unauthorised modification, customisation, amendment or repair, unless agreed in writing by Amp Clamp UK, may invalidate the warranty.
Please Contact Us as soon as possible after the fault is found for a returns number and instructions.
Enhanced or extended cover offered by the manufacturer may either supercede or supplement the warranty provided by Amp Clamp UK. Such warranty terms in addition to the cover provided by Amp Clamp UK are provided directly by the manufacturer. The customer may be required to register their purchase to be eligible and should contact the manufacturer directly to make use of the additional cover provided.
These Terms and Conditions are dated 21st September 2015. These terms and conditions are subject to review and revision at any time, without notice . E&OE.
When placing an order with Amp Clamp UK these standard terms and conditions will apply.
Nothing written within these terms may affect your statutory rights.